Help Center
About Company
Rovamedia is a digital marketing agency that offers a wide range of services to help businesses grow their online presence. Rovamedia specializes in areas such as web design, search engine optimization (SEO), social media marketing, content creation, and more.
Rovamedia provides various digital marketing services to help businesses achieve their goals. This includes website development and design, SEO strategies to improve search engine rankings, social media marketing campaigns, content creation and marketing, paid advertising campaigns, and analytics and reporting.
Rovamedia can help your business by developing a comprehensive digital marketing strategy tailored to your specific needs. Whether you need a new website, want to improve your search engine visibility, or need assistance with social media marketing, Rovamedia has the expertise and experience to help you reach your target audience and achieve your business objectives.
Rovamedia works with businesses across various industries, including e-commerce, professional services, healthcare, hospitality, and more. Rovamedia team have experience working with both small businesses and large enterprises, tailoring their strategies to suit the unique needs and goals of each client.
To get started with Rovamedia, you can reach out to us through Sortlist, our website or contact us directly via email or phone. Rovamedia will typically schedule an initial consultation to understand your business objectives, discuss your marketing needs, and provide you with a customized plan to help you achieve your goals.
The cost of Rovamedia's services can vary depending on the scope of work, the complexity of the project, and the specific services required. They typically provide tailored pricing based on individual client needs. It's best to contact us directly or better still visit our quote generator for a detailed quote based on your specific requirements.
Validating Services Requests
At Rovamedia we want to help our clients globally enjoy the perk of working with a multi-national digital marketing company with over 18 years of experience in the ecosystem. When you as a prospect apply to work with Rovamedia, five things happen:
- First, if you are in a region not covered by us, we'll assign our field agents/head of operations in those areas to contact you. We'll alert you of such information if need be. It's in your best interest to respond to them within 24hrs. If you are within our jurisdiction, we'll still contact you prior to having any meeting with you.
- Rovamedia does and will not respond to any request for proposals. We have numerous clients and our works speak for itself. We want to save time as possible and we know many prospect are price shopping, we are trying to compete with your terms, if you don't have a budget, no stated; aims, goals and objectives of your project and when it's to get started (timeline), we'll not follow up with you - unfortunately.
- If for whatever reason you decided not to respond to messages from us ASAP, or you read them and decide for some reasons not to reply them, withing 24hrs, if we don't get back from you, we'll cancel all communication with you and move forward with other clients. You'll need to pay $1000 to join the queue whenever you want to work with us.
- As stated Rovamedia will not respond to queries for proposals, if you have a budget, timeline and scope of project we are good to get started on a call with you. If for any reason you need us to submit a proposal to work with you, we'll not, however you'll have to pay the proposal fee for us to construct a proposal for you.
- Note that all calls will be made by schedule and it'll be via Zoom, or Google Meet. All schedules will be made via Calendly - a scheduling software. Rovamedia will not call your phone number on Sortlist for any reason, hence it's important to respond to our agents and emails to fast track communication within 24hrs.
For direct queries to work with Rovamedia, we'll respond to your requests. To move forward with working with you/business, we'll require a meeting, after you have sent us a proposal/pitch of what you want us to achieve, your pitch should have aims, goals, objectives, timeline for project and budget, and who we should be in touch with.
After reviewing your pitch, we'll send a link to initiate a call if we validate your pitch to us, during the call we'll conclude on all aspects of the project and full payment of the services you are requesting will paid in full to Rovamedia (or it's subsidiaries; depending on your locale).
We'll execute and keep you updated via our internal communication channels.
Rovamedia will validate all requests withing 3 - 5 business days, during this time, no follow up emails should be sent until the final decision by our analysts to take on your project.
Global Payments
All payments accepted for Rovamedia include Wire transfer, SWIFT payments, Direct Deposits and electronic payments methods including: Stripe, and Payoneer.
Rovamedia will and does not accept the following: PayPal, Cheques (Check), Bitcoin (or crypto) payments.
Payments accepted in this locations include: Direct wire, Wire transfer, SWIFT, and electronic payments including: Payoneer, and Stripe.
Rovamedia will and does not accept the following: PayPal, Cheques (Check), Bitcoin (or crypto) payments.
Rovamedia accepts bank transfers, direct deposits, wire transfers, cross border payments, and support electronic payment systems like: Paystack, Flutterwave, and Stripe.
Rovamedia will and does not accept the following: PayPal, Cheques (Check), Bitcoin (or crypto) payments.
Refunds & Returns
Rovamedia has a refund policy that outlines the terms and conditions for refunds. It is recommended to review their refund policy, which can typically be found on our website or provided upon request. The policy will specify the circumstances under which refunds may be issued and any applicable timelines or fees.
Yes, you can generally cancel your service with Rovamedia. However, it is important to review the terms of your service agreement or contract to understand any cancellation fees or notice periods that may apply. It is advisable to communicate with Rovamedia directly to initiate the cancellation process and discuss any relevant details.
Depending on the terms of your service agreement, there may be fees associated with cancelling your service with Rovamedia. These fees could vary depending on factors such as the type of service, the stage of the project, and any costs incurred by Rovamedia up until the cancellation. It is recommended to consult with Rovamedia directly to understand the specific fees that may apply in your case.
To request a refund or initiate a cancellation, it is best to contact Rovamedia directly. Reach out to their customer support or account representative and provide them with the necessary details regarding your request. They will guide you through the process, address any questions or concerns you may have, and provide you with the necessary instructions and information. Cancellations take 14 days.
If you cancel your service before the agreed-upon term, there may be penalties or fees involved. It is essential to refer to your service agreement or contract to understand the specific terms and conditions related to early cancellation. By communicating with Rovamedia, you can clarify the implications and discuss any potential alternatives or solutions.
Data Processing & Collections
Rovamedia collects various types of data to provide its services effectively. This may include website analytics data, user behavior data, customer information (provided voluntarily), and campaign performance data. The collected data is used to analyze and optimize marketing strategies, track website performance, improve user experience, and generate insights for clients.
Rovamedia takes data security and privacy seriously. Rovamedia implement industry-standard security measures to protect collected data from unauthorized access, loss, or disclosure. Additionally, Rovamedia adheres to data protection regulations and have internal policies in place to ensure data handling and processing comply with applicable laws and best practices.
Rovamedia respects the privacy of its clients and users. Rovamedia do not sell or rent collected data to third parties. However, in certain cases, Rovamedia may share data with trusted partners or service providers who assist in delivering the requested services. These partners are contractually obligated to handle data securely and in accordance with privacy laws.
Yes, you have the right to access, correct, or delete your personal data collected by Rovamedia. You can make such requests by contacting Rovamedia data protection officer or by following the instructions provided in their privacy policy. Rovamedia will process these requests promptly and in compliance with applicable data protection regulations.
Rovamedia retains collected data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. The retention periods may vary depending on the type of data and the purposes for which it is processed. Rovamedia follows data retention practices that align with legal requirements and industry standards.